Privacy Policy

1. Introduction

Aircon1.uk ("we", "us", or "our") is committed to protecting your privacy. This policy outlines what data we collect when you submit survey enquiries, request quotations, or contact us through our website, and how that information is used.

2. Data We Collect

We strictly collect only the minimal information necessary to deliver our heating and cooling services:

• Contact details: Name, email address, telephone number.
• Location data: Property address, town, and postcode for surveying and installation feasibility.
• Project information: Property type, room dimensions, equipment preferences, and survey requirements.

3. How We Use Your Data

We use your submitted data exclusively for legitimate business purposes:

• Arranging complimentary technical site visits and engineering surveys.
• Providing accurate fixed-price written quotations and heating/cooling load calculations.
• Executing agreed equipment supply, F-Gas installation, commissioning, and warranty registrations.
• Responding to customer service or maintenance enquiries.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties or marketing lists. Data is only shared with manufacturer warranty registries (such as Daikin or Mitsubishi Electric) when registering equipment warranties on your behalf.

5. Data Security & Retention

We implement secure encryption and access controls. We retain project records for the duration of your equipment warranty period and as required by UK tax and safety compliance regulations.

6. Your Rights

Under UK data protection law, you have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, email us directly at sales@aircon1.uk.

7. Contact Details

Aircon1.uk
Headquarters: Witham, Essex, United Kingdom
Email: sales@aircon1.uk
Phone: 07599 038178